Introduction
Itzkhoa Investment ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information: When you contact us, apply for financing, or use our services, we may collect personal information such as your name, email address, phone number, business information, financial information, and other details necessary to evaluate loan applications and provide our services.
Usage Information: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our website and hold certain information to improve user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To evaluate and process loan applications and financing requests
- To communicate with you regarding your inquiries, applications, and accounts
- To provide customer service and support
- To send administrative information, updates, and security alerts
- To improve our website, services, and customer experience
- To comply with legal obligations and enforce our agreements
- To detect, prevent, and address fraud and security issues
SMS & Text Message Communications
If you provide your mobile phone number and opt in, Itzkhoa Investment may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at kho@itzkhoa-investment.com.
We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or that of our users or the public.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Itzkhoa Investment
3140 De La Cruz Blvd
Santa Clara, CA 95054
Email: kho@itzkhoa-investment.com